What You Make vs What You Are Worth

What You Make vs What You Are Worth

I ask the people I train with (and myself) this simple question: "How much is your time worth?"

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Going Around The "Road Closed" Sign

Going Around The "Road Closed" Sign

The greatest road block to doing what we want to do - instead of doing what we think we NEED to do - is the fear that comes from failing at it.

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Making Company Meetings Matter

Making Company Meetings Matter

Most of us look at company meetings as landing somewhere between a root canal and colonoscopy on the "fun" scale.

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How To Get On The Same Page With Your Customers

How To Get On The Same Page With Your Customers

Here is a fact: two people in a relationship are never having the same relationship.

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Stop Training Unhappy People To Be Happy

Stop Training Unhappy People To Be Happy

Our efforts have a predictable result if the target of those resources isn't happy to begin with.

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What You Make vs. What You Are Worth

What You Make vs. What You Are Worth

I ask the people I train with (and myself) this simple question: "How much is your time worth?" It is fascinating to see them struggle with it.

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Kill Your Auto Repair Shop Waiting Room

Kill Your Auto Repair Shop Waiting Room

The idea of waiting - for anything - was a quaint idea in 1918.

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Ask Applicants These Three Questions

Ask Applicants These Three Questions

Here are some applicant questions that can help cut through that "first date best behavior" veneer.

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Price vs Value and Why It Matters

Price vs Value and Why It Matters

The price of my Hamburger Helper hat cannot compare to what it means to me.

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