We can help you with that.

We help auto repair shop owners transform their people, their shop and their role inside it.

Our Buyosphere team works with auto repair shop professionals across the country to implement our shop-tested and owner-approved coaching program. These strategies have a HIGH IMPACT on customer service, shop conversion and close rates, sales and profit, team chemistry, employee engagement and company reputation. 

We have multiple teaching platforms designed to fit any size shop and budget, including online training with BUYOSPHERE UNIVERSITY, our GROUP COACHING program, and BUYOSPHERE FULL IMMERSION, one-on-one weekly training.

Let's start checking things off.


"In all the training I've done, Buyosphere training has the best pathway with the accountability model for success, out of anybody. The way you guys do it is bar none the best I have seen, ever."

– Travis Troy, Honest Wrenches

"The Buyosphere program is a multi-faceted program designed to raise the monthly average repair order, and that's exactly what it has done. Simply put, The Buyosphere works!"

– Joe Allardt, Multi-shop owner, Florida and Ohio

“Our marketing company does a good job of getting the phone to ring. The Buyosphere does a great job of teaching us what to do once the customer is there.”

– Steve Clausen, Clausen Automotive

"The Buyosphere creates extreme accountability, beyond anyone else I’ve used."

Chris Shamis, Dakota Ridge Automotive 

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We are honored to work with these great shops!

  • In all of the training I've done Buyosphere training has the best pathway with the accountability model for success, out of anybody. The way you guys do it is bar none the best I've seen, ever.

    Travis Troy - Buyosphere Graduate CEO, Honest Wrenches

  • Buyosphere training really helped me turn things around. I love your great insights and ideas!

    Andrew Meinzer Owner, Meinzer Law Firm

  • We have seen a significant increase in ARO and sales at our shops. Our people are much better at answering the phone and better at selling the work. It has been a great relationship and I have recommended Jonnie’s program to many shop owners and will continue to do so.

    Rich Fearing - Buyosphere Graduate Owner, Village/Euro Autoworks Minneapolis Area

  • The Buyosphere creates extreme accountability, beyond anyone else I’ve used. They have a specifically laid out program where they hold the person accountable for everything they teach them. That is what I truly love about The Buyosphere Program.

    Chris Shamis - Buyosphere Graduate Owner, Dakota Ridge Automotive

  • "We have used The Buyosphere for several months now. Jonnie not only helps our service advisors but also helps the management team create a plan so that everyone can succeed. He is tough and he is honest he takes feedback from us. He is a great instructor with passion that keeps everyone motivated. I have taken a lot of classes from a lot of auto experts and I would rate Jonnie as one of the top."

    Jayson Preston Manager, Curt's Service

  • "I just completed the 12 week Buyosphere University program and could not be more pleased with the results. I have been in the auto repair industry for 15 years and owned my shop for 9 years. Lorri and the Buyosphere team have changed the way we do business in our shop. Looking forward to future courses. Take the plunge, you won’t be disappointed, trust me."

    Dallas Council - Buyosphere Graduate Owner, AAMCO Transmissions and Total Car Care of Venice

  • "The Buyosphere does a great job of teaching customer service. Their foundation is the psychology behind a customers behavior as well as your own and how to get the best experience for both parties. Well worth it!"

    Audra Del Carlo - Buyosphere Graduate Owner, Toole's Garage

  • "Jonnie has been an absolute asset to our business. His process and coaching calls have been extremely helpful, and his professional guidance and advice continue to be extremely important to our company. Since we have started using Jonnie, our service advisors have gained much more confidence in their customer service abilities!
    We can not thank you enough, Jonnie!"

    Scott Milan - Buyosphere Graduate Owner, Scott's Automotive

  • "These guys are amazing. You can not put a price on vigilant and constant coaching. I always say, "Even Tiger Woods uses a coach everyday". If you want your sales team to be razor sharp, you need Jonnie Wright and The Buyosphere. We are in our 10th year with continual coaching. We will never stop. I can not recommend it enough."

    Rick Kersey - Buyosphere Graduate Owner, Accurate Auto

  • "I’ve used Buyosphere for over 6 years and find it to be the best coaching for automotive repair shops hands down. Rob is always there with sound advise and training for every situation and objection. I would give Rob 6 starts if I could."

    Jeff Rol Manager, Autocare Plus Manchester

  • "What an awesome team The Buyosphere has. I cannot express how much this company can help with phone training, company growth and personal fulfillment. Jonnie has a laundry list of tools for great success in Customer service, training, employee retention, employee hiring, customer retention and Weekly videos on how to improve the little things that make a huge difference. Make the (Wright) choice and call The Buyosphere."

    Michael Sitzman Manager, Scott's Loveland Auto

  • "Excellent Service Advisor Coaching Company. Proper Phone Answering, Price Shoppers, Presenting, & More. Robert is our coach and does an absolutely FANTASTIC job with our Service Advisors. Weekly One on one coaching calls with your coach has been the biggest benefit for our staff. It keeps them on track and always improving."

    Travis Troy - Buyosphere Graduate Owner, Honest Wrenches

  • "When I met Jonnie I was convinced that I knew everything and didn't need his assistance. Flash forward 18 months and I've improved so much because this man is as smart as a whip. He tore me down and is very successfully building me up. His instruction is by no means one dimension. On several levels he has helped me to improve my attitude, skills and hope. He has been crucial to my growth and future. I absolutely guarantee that engaging your business with the Buyosphere will improve both your bottom line as well as your company's employee cohesiveness." 

    David Vander Veer Service Advisor, Scott's Fort Collins Auto

  • "I have been working with the Buyosphere since I began as a service advisor for the shop that I am currently at about ten months ago. I have been amazed by how much their advice and teachings have brought my sales and customer service to a whole new level. I have worked with several coaches, but most recently with Lorri. She has helped me become a much better service advisor, and I have learned so much to improve my sales process. I am very fortunate that my employer brought me to the Buyosphere and I look forward to a long time continuance of their training!"

    Austin Ward Service Advisor, Tom's Bulldog Automotive

  • "Top notch training at providing customer service skills, highly recommend! If you have someone that is struggling dealing with customers would recommend a course, a training program or even a phone call to The Buyosphere. Decades of experience, work with your schedule and can coach to any level of experience."

    Zach Fernandez owner, Casey's Independent Auto Repair

  • The class stays on track and maintains my interest. The instructors are very passionate about the course. They use great communication skills and are good listeners.

    Seminar Attendee - Buyosphere Graduate

  • I really appreciated the class and would like to say that it opened my eyes to a different perspective. Hoping to implement these learning skills in my everyday life.

    Seminar Attendee - Buyosphere Graduate

  • Lorri is a great instructor, always upbeat and respectful of time. Also really enjoy connecting with, and hearing perspective from, other auto repair professionals.

    Eric Myers Seminar Attendee - Buyosphere Graduate

  • I have never heard these ideas delivered like this before. Powerful, moving presentation. I will never forget it.

    Seminar Attendee - Buyosphere Graduate

  • Jonnie has a brilliant marketing mind. He came to us with a unique strategy for rebranding our dealership. We implemented the strategy and have been extremely happy with the results.

    Bruce Shimkat - Buyosphere Graduate Owner, Shimkat Motors

  • After experiencing training from The Buyosphere, I have seen Jonnie and Co. build trust and relationships with my Service Advisors that created an atmosphere in our front office of 'teamwork and happiness' like we had never experienced in the past 10 years!

    Garry Plimmer - Buyosphere Graduate Owner, Garry's Automotive

  • Of all the Service Advisor coaching and training we had, The Buyosphere is the most personalized and customized.

    Ron Haugen - Buyosphere Graduate Former President, Westside Auto Pros

  • Jonnie's passion and energy comes across. He is passionate because he believes in his training. 

    Ron Haugen - Buyosphere Graduate Former President, Westside Auto Pros

  • Lorri has done multiple on-site workshops and seminars that were highly inclusive and the training was inspirational and energizing. Time management was good and the team building activities really brought our staff together.

    Brent Kniesel - Buyosphere Graduate Owner, Kniesel's Auto Service Center

  • We retained The Buyosphere to train all of our 38 Midas store managers at our annual manager's convention in Kansas City. Sales, profits and the customer service experience at our stores began to improve immediately! If you want to really make your place of business the ‘go to’ destination in your community based on referrals and word-of-mouth, then sign on with Jonnie Wright and The Buyosphere.

    Russ Gibson - Buyosphere Graduate Vice President, Midas Auto Systems Experts

  • By far, one of the more refreshing clinics I’ve ever attended! Jonnie’s simple philosophy on how to enhance the customer service experience will make an immediate impact on any type of business. He will inspire you to run your business and conduct your life in a way that sets you and your company apart from the rest.

    Kurt Barton - Buyosphere Graduate Aftermarket Sales, Factory Motor Parts

  • Working with the Buyosphere Team was one of the best investments we made for our business.

    Carl Hutchinson - Buyosphere Graduate Owner, Complete Automotive

  • The Buyosphere team did a great job in creating scripts, listening to our calls, and coaching our team. I would highly recommend them!

    Chris Garman - Buyosphere Graduate Owner, Wilhelm Automotive

  • The Buyosphere has an almost 'x-ray vision' in understanding and teaching how to improve the experience each customer has with us.

    John Ludwig Owner, Precision Automotive Service

  • The Buyosphere Program is a multi-faceted program designed to raise the monthly average repair order, and that's exactly what it has done. Simply put, The Buyosphere works!

    Joe Allardt Owner, Multiple Shop Owner in Florida and Ohio

  • I would highly recommend The Buyosphere training for those engaging with customer service. Their tools and training are second to none.

    Randy Pickering - Buyosphere Graduate Owner, Pickering Automotive

  • Our marketing company does a good job of getting the phone to ring. The Buyosphere does a great job of teaching us what to do once the customer is there. 

    Steve Clausen Owner, Clausen Automotive

  • Lorri's approach to training for our employees is professional yet creates a personal connection with the individual. This along with follow through creates results. I would strongly recommend Lorri to all seeking to provide top level customer service.

    Ron Haugen - Buyosphere Graduate owner, Automotive Management Institute Trainer