The idea of waiting - for anything - was a quaint idea in 1918, is still a thing in third world country bread lines but is, for the rest of us, a terrible, horrible assault on our instant gratification sense of entitlement sensibilities.
A much worse idea is when auto repair shop owners decide to actually invest their hard-earned money into improving and even expanding their customer lounge areas. You'd be better off punching customers in the face at check-in. At least they wouldn't have to wait for it.
Here is why auto repair shop waiting areas should be filled in with concrete, and what to do in their place.
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