Hello shoppers...


...and Iowa State Fair goers.

It's time for our annual ogling and ritualistic worship of pigs, punkins, pies, performances, foods on a stick and objects d' butter art, as the Iowa State Fair rolls into Des Moines, in high (tractor) gear. (Click here for a list of State Fair events and times.)

My mouth waters at the thought of a tender gyro (with extra Tzatziki sauce), as do my eyes, at the likelihood of seeing images of nice enough people, wearing not enough clothing.

Before you head out, here's something else to assail your senses: today's Unsecret Shopper Radio Show.

The Unsecret Shopper Radio Show For Saturday August 14th, 2010

(Left-click to listen, right-click to download, don't click to not hear.)

It includes an overview of Thursday's Secret Shopper review of Scheels All Sports, at The Jordan Creek Mall, which you can read by clicking this sentence.

You'll also hear my conversation with John McHugh, Manager of Corporate Communications and Training for Kwik Trip (click here to read about the interesting circumstances that led to the interview) and another one with Garrett Boone, co-founder of The Container Store. Both chit-chats focus on each company's commitment to great customer service. Trust me, they don't just give it lip service.

I also respond to more reader responses to my Secret Shopper review of Des Moines Real Estate agents, which you can read by clicking this sentence.

Thanks for listening, and reading, and responding - and if you do none of those things, than just for smiling, because that's worth those first three things, combined. :)

Now it's off to the Fair, where the smiles, sights, sounds and smells, never stop.

See you back here on Monday.



Jonnie Wright is a customer service evaluator and trainer, professional secret shopper, marketing strategist and host of The Unsecret Shopper Radio Show, Saturday mornings 8-9am, on 1350, KRNT.   

Ways to contact Jonnie:

Click to be taken to Jonnie's Facebook page

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Click to email Jonnie (jonnie@thebuyosphere.com)

Phone: 515-480-4190 


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