Want to increase your call conversion rate?
This week's Toolbox provides a dynamic step-by-step analysis of an actual recorded secret shopper call to an auto repair shop, beginning to end.
If you really want to increase your shop call conversion rate, watch the entire 16 minute video. It will give you a half-dozen strategies for exceptional on-boarding and a deeper understanding of what it really takes to convert incoming shop calls at the highest level.
If you would like your shop secret shopped and the recorded call evaluated, email firstname.lastname@example.org.
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